Shipping policy
Thank you for shopping with Rod Caddy.
Order Processing
Orders are typically processed within 1–3 business days after payment is received.
You will receive a confirmation email once your order has been placed and a shipping confirmation email when your order has shipped.
Shipping Rates
Shipping costs are calculated at checkout based on your location and standard shipping method.
Free shipping is available on qualifying orders given a determined amount based on specific promoptions or more before taxes and discounts.
Delivery Times
Estimated delivery times may vary depending on destination, carrier delays, weather conditions, holidays, and other factors outside of our control.
Typical delivery estimates:
- Canada: 2–10 business days
- United States: 4–12 business days
Delivery times are estimates only and are not guaranteed.
Order Tracking
Tracking information will be provided when available once your order has shipped.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Rod Caddy is not responsible for delays, lost shipments, or additional shipping charges resulting from incorrect addresses provided by customers.
Lost or Damaged Packages
If your package arrives damaged or appears lost in transit, please contact us as soon as possible at:
We will work with the carrier to help resolve the issue.
Contact Information
Rod Caddy
Email: info@therodcaddy.com
Website: therodcaddy.com