Refund policy
At Rod Caddy, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may return eligible products in accordance with the policy below.
30-Day Return Policy
Customers may return products within 30 days of receiving their order for a full refund of the purchase price.
To be eligible for a return, the item must:
- Be returned within 30 days of delivery.
- Be in its original packaging.
- Be unused and in original condition.
Return Shipping Costs
Customers are responsible for all return shipping costs.
Original shipping charges paid at the time of purchase are non-refundable.
We recommend using a trackable shipping service when returning products.
Refunds
Once the returned item has been received and inspected, Rod Caddy will process a full refund of the purchase price to the original payment method.
Refunds are typically processed within 5–10 business days after the return has been approved.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
Please email:
and include your order number along with photos of the issue so we can assist you promptly.
Contact Information
Rod Caddy
Email: info@therodcaddy.com
Website: therodcaddy.com
Amherstburg, Ontario, Canada